1. Introduction
Welcome to Printing-on.com. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. These terms govern your use of our website and services as a B2B client.
2. Services Provided
Printing-on.com specializes in offering personalized apparel and promotional products. We act as an intermediary between our clients and trusted suppliers to deliver high-quality, customized goods tailored to your business needs.
3. Eligibility
Our services are available exclusively to businesses (B2B). By placing an order, you confirm that you are acting on behalf of a company or organization.
4. Orders and Customization
4.1 Order Placement
Orders must be placed through our website, email, or any official communication channel provided by Printing-on.com. Clients are responsible for providing accurate information, including design files, logo specifications, and quantities.
4.2 Approval Process
Before production begins, you will receive a digital proof or sample for approval. Production will not start without your explicit confirmation. It is the client’s responsibility to review and approve designs carefully. Printing-on.com is not liable for errors in approved designs.
4.3 Minimum Order Quantities
Minimum order quantities may vary depending on the product. These will be specified during the order process.
5. Pricing and Payment
5.1 Pricing
All prices are provided in advance and may be subject to VAT or additional charges, depending on your location. Prices may vary based on customization complexity, quantities, and shipping requirements.
5.2 Payment Terms
Payment is required in full before production begins, unless otherwise agreed. Payment methods include bank transfers, credit/debit cards, or other options listed on our website. 6. Shipping and Delivery
6. Shipping and Delivery
6.1 Delivery Times
Estimated delivery times are provided at the time of order confirmation. Delays due to third-party suppliers, customs, or unforeseen circumstances are beyond our control.
6.2 Shipping Costs
Shipping costs will be calculated and provided during the order process.
6.3 International Delivery
We deliver across the EU. Clients are responsible for any customs fees, taxes, or duties incurred.
7. Returns and Refunds
7.1 Custom Products
Customized products cannot be returned or refunded unless they are defective or damaged upon delivery.
7.2 Claims
Claims for defective or incorrect items must be made within 7 days of receiving the goods. Supporting evidence, such as photos, must be provided.
8. Intellectual Property
8.1 Client Responsibility
Clients must ensure they have the rights to use any logos, designs, or trademarks submitted for customization. Printing-on.com is not liable for unauthorized use of copyrighted materials provided by clients.
8.2 Use of Designs
By providing your designs, you grant Printing-on.com the right to use them solely for the purpose of fulfilling your order.
9. Limitation of Liability
Printing-on.com is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the value of the order placed.
10. Privacy Policy
Your data will be handled in accordance with our Privacy Policy, which complies with GDPR regulations for EU clients.
11. Governing Law
These terms are governed by the laws of EU . Any disputes shall be resolved in the court.
12. Amendments
Printing-on.com reserves the right to update or modify these terms at any time. Updated terms will be posted on our website and apply to all future orders.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Email: support@printing-on.com
Phone: +48 502 738 728
Address: Poland
Effective Date: 22.11.2024
