At Printing-on.com, we strive to ensure that your orders are delivered on time and in perfect condition. Below, you’ll find all the essential details about our delivery process.
1. Delivery Areas
We deliver to all countries within the European Union. For other locations, please contact us directly to discuss shipping options.
2. Shipping Methods
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We partner with trusted courier services to ensure fast and reliable delivery.
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Depending on your location and order size, we’ll select the most efficient shipping method to meet your needs.
3. Delivery Times
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Standard delivery times vary based on the product and destination, but most orders are delivered within 2-4 business days after production.
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Custom products may require additional production time. You will receive an estimated delivery date during the order confirmation process.
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For urgent orders, expedited shipping may be available upon request (additional charges may apply).
4. Shipping Costs
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Shipping costs are calculated based on the size, weight, and destination of your order. The exact cost will be provided during checkout or upon request.
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For large or bulk orders, we offer competitive shipping rates tailored to your needs.
5. Order Tracking
- Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to monitor its progress.
- If you experience any issues with tracking, feel free to contact our customer support team.
6. Customs and Duties
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Orders shipped within the EU are free from customs duties.
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For deliveries outside the EU, clients are responsible for any customs fees, taxes, or duties that may apply.
7. Delivery Issues
- If your order arrives damaged, incomplete, or does not match your specifications, please notify us within 7 days of receipt.
- To resolve any issues, please provide photos and a detailed description of the problem.
8. Contact Us
For any delivery-related questions or assistance, don’t hesitate to reach out:
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Email: support@printing-on.com
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Phone: +48 502 738 728
